Workday HRIS Analyst

GENERAL SUMMARY:

The Manager Enterprise Management Systems is responsible for the Enterprise Management Systems technology implementation and upgrades by effectively collaborating with colleagues in HR, Finance, IT and vendors throughout the lifecycle of a release or project. Also responsible for the management and evolution of product and platform that facilitates enterprise management features for the company.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Participates and acts as the Workday subject matter expert during the implementation of the HCM solution
  • Workday Tennant management
  • Supporting resolution of issues escalated; managing incidents, tracking ticket status and partnering with teams to resolve
  • Collaborating with project resources in all aspects of system testing including development of test strategy documentation, creating test scripts, coordinate testing resources, compile test completion metrics, and test script execution
  • Driving the execution of Workday configuration, including all workflow configuration and system level reports
  • Assisting with prioritization of enhancements and overall stabilization efforts
  • Partnering with the business users to recommend supplemental solutions leveraging Workday. Enhancing Workday BP’s to support ongoing business process changes
  • Managing and communicating weekly status reports
  • Primary point of contact for customers to research, troubleshoot and resolve integration and production issues in a timely manner
  • Effectively prioritizes and escalates customer issues as required
  • Supports the change order process through providing estimates on effort, defining requirements, designing and developing the solution using the Workday Integration tools – Core Connectors, EIBs, Workday Studio, etc
  • Supports end users with ad hoc or non-standard batch uploads, creating complex reports and resolving issues with existing reports
  • Maintains integration related requirements and technical documentation
  • Provides production support for the Workday platform and its integration points with other software and modules and ensures business processes are maintained in a non-disruptive manner
  • Provides support to end-users of the Workday platform, answering questions, resolving issues and following through on any reported or unresolved issues ensuring timely and reliable response
  • Consults on the design, development, testing, implementation, administration, support and enhancement of Workday Security

QUALIFICATIONS:

  • Undergraduate degree, equivalent degree with preferred concentration in IT, Computer Science, Engineering, or related discipline
  • Minimum of 3 years of practical Workday Administration experience outlined above – including the support and development of integrations using Workday Studio, Enterprise Interface Builder, and Core Connector
  • Workday HCM Certification is preferred
  • Experience with building Workday integrations. Must have experience with Studio integrations
  • Working knowledge of XSLT is required
  • Experience with Workday Security Administration is required
  • Experience in writing documents and executing requirements, design, development, and testing
  • Working knowledge of software development life cycle activities (i.e., requirements, analysis, design, construction, testing, and deployment)
  • Strong written and verbal communication skills
  • Excellent analytical, problem solving, and multi-tasking skills
  • Ability to work independently and perform against tight deadlines and multi-task effectively
  • Strong self-motivation balanced with a desire to achieve team goals
  • Experience with iterative or agile software development methodologies
  • Working knowledge of PM tools such as MS Project and MS Excel
  • Experience with web service integrations (SOAP, WSDL, XML).

ADDITIONAL REQUIREMENTS:

The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable Crewmembers with disabilities to perform the essential functions.

  • Ability to deliver results under heavy pressure deadlines
  • Must maintain disciplined time management and follow-up work to completion
  • Ability to work in a fast paced, consumer brand organization
  • Must maintain confidential information

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